FAQs

We try our best to add all frequently asked questions to the archive below. If you question does not appear, please call us on +44 3333 012 123 or email info@nadlab-eu.com.

If you intend on keeping your NMN for over 3 months, then storage in the refrigerator is recommended to slow it’s degradation. However, degradation is still slow even at room temperature.

Please see the image below, illustrating testing carried out on the product, provided by Alive By Nature.

NMN production techniques have improved immensely over the past few year. Almost all NMN on the market today, including Alive By Nature’s, is stabilised, meaning degradation is slow even at high temperatures.

Keep your supplements in a cool, dry place away from sunlight and there will be little effect to your NMN. Avoiding moisture is the biggest concern.

All products are kept in cold warehouse storage before dispatch. Your NMN will not be significantly effected in delivery transit.

No. There will be no import fees, VAT, duty or charges due by customs. As your parcel will be sent from inside the EU, no customs checks will occur due to borderless trade. Your experience will be the same as if you were ordering from your own country.

If you intend on keeping your NMN for over 3 months, then storage in the refrigerator is recommended to slow it’s degradation. However, degradation is still slow even at room temperature.

Please see the image below, illustrating testing carried out on the product, provided by Alive By Nature.

NMN production techniques have improved immensely over the past few year. Almost all NMN on the market today, including Alive By Nature’s, is stabilised, meaning degradation is slow even at high temperatures.

Keep your supplements in a cool, dry place away from sunlight and there will be little effect to your NMN. Avoiding moisture is the biggest concern.

All products are kept in cold warehouse storage before dispatch. Your NMN will not be significantly effected in delivery transit.

All NAD Lab EU parcels are shipped from a distribution center in Bayern, Germany.

The difference between NMN or NAD comes down to the research carried out and available for the individual compounds.

The mild consensus on there is that NMN benefits the body with NAD benefitting the brain. There is also the below article from the Alive By Nature website related to the topic.

https://alivebynature.com/nad-for-the-brain-nmn-for-the-body/

For more information you can view the Alive By Nature forum here - https://alivebynature.com/forums/index.php. You can find a lot of interesting feedback from other NMN and NAD users too.

We have a number of customer’s currently taking both, reporting benefits from each. The mainstream research and information available is focussed on NMN, so you may wish to treat it as a priority.

We recommend trying both, assessing the benefits felt, then choosing the best product combination for you.

Yes! Phase one human trials have been completed and they have been confirmed to be safe for humans.

All of the excipients are 100% natural, non-GMO, gluten-free and vegan friendly. The natural lemonade flavour is organic, cold-pressed citrus and mostly lemon. We do not use any artificial flavours, preservatives or additives.

We deliver to almost all EU countries including: Austria, Belgium, Bulgaria, Croatia, zech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain- Mainland, Sweden.

For the countries below and the rest of the world, please order through NAD Lab UK – https://nadlab.uk

Cyprus, Gibraltar, Spain – Canary Islands, Iceland, Liechtenstein, Norway, and Switzerland

If you wish to order products to the United States or Canada, please buy direct from Alive By Nature here: https://alivebyscience.com/

The choice between tablets and powder comes down to your personal preference. Both provide the same benefits.