FAQs

We try our best to add all frequently asked questions to the archive below. If you question does not appear, please call us on +44 3333 012 123 or email info@nadlab-eu.com.

If you intend on keeping your NMN for over three months, then storage in the refrigerator is recommended to slow its degradation. However, degradation is still slow even at room temperature.

Please see the image below, illustrating testing carried out on the product provided by Renue By Science formerly Alive By Nature.

NMN production techniques have improved immensely over the past few years. Almost all NMN on the market today, including Alive By Nature’s, is stabilised, meaning degradation is slow even at high temperatures.

Keep your supplements in a cool, dry place away from sunlight, and there will be little effect on your NMN. Avoiding moisture is the biggest concern.

All products are kept in cold warehouse storage before dispatch. Your NMN will not be significantly affected in delivery transit.

No. There will be no import fees, VAT, duty or charges due by customs. As your parcel will be sent from inside the EU, no customs checks will occur due to borderless trade. Your experience will be the same as if you were ordering from your own country.
All NAD Lab EU parcels are shipped from a distribution center in the Netherlands.
Yes. Phase one human trials have been completed and confirmed to be safe for humans. Many human studies since then have been conducted and are ongoing.

All excipients are 100% natural, non-GMO, gluten-free and vegan friendly. The natural lemonade flavour is organic, cold-pressed citrus and mostly lemon. We do not use any artificial flavours, preservatives or additives.

We deliver to almost all EU countries, including: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain- Mainland, Sweden, Cyprus, Gibraltar, Spain – Canary Islands.

For the countries below and the rest of the world, please order through NAD Lab UK – https://nadlab.uk

Iceland, Liechtenstein, Norway, and Switzerland

If you wish to order products to the United States or Canada, please buy direct from Renue/Alive By Science here: https://renuebyscience.com/.

Below is a comparison chart for all products:
Yes. All our products are supplied directly from Alive By Science. You are welcome to contact AliveByScience.com to confirm our authenticity, email: info@alivebynature.com or phone + (1) 800-810-1935.
Studies and David Sinclair has stated the older you are (the less NAD you have in your body) the more effective NMN supplementation has on your NAD levels. It is safe to take our products at any age, but we would recommend any age over 30.