Guarantee and Return Policy

We offer a 30-day Money Back Satisfaction Guarantee from the date you received the product. Please read the terms and conditions below.We guarantee your satisfaction and will:

– Issue a full refund for unopened products
– The 50% money back guarantee for opened products does not apply to this product

Return Procedures: Please send an email to info@nadlab-eu.com with your complete name, address, phone # and your order # . Once we have received this email, we will provide you with a return authorisation number. Please then return package to the below address.

Once we receive your return package, you will receive your refund. You will either be credited back to your Card, or PayPal. Please allow 7 days days to process the refund and up to 10 working days to receive your refund by card.

NOTE: Customer is responsible for all delivery charges incurred when sending the product back to us.

Call Monday-Friday between 9am and 5pm with any questions.

03333 012 123

For returns please use the following address:

NAD Lab UK
64A Dukesway, Stockton on Tees, TS17 9LT